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Hearing Solutions

Contact Earpedia

Let us know what you need and we will guide the next step

We respond quickly, route every request to the right team, and keep you updated. Share the context and we will confirm the plan within one business day.

Average first reply time: under 24 hours Dedicated support for teams and creators Global hours across multiple time zones
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< 24h
First response time
09:00-18:00 UTC
Live support window
Worldwide
Remote-first coverage

Need quick help?

Use a direct line

Share the channel that works best. We will route to the right owner.

  • Support inbox

    support@earpedia.com

    Open

  • Partnerships

    partners@earpedia.com

    Open

  • Press & media

    press@earpedia.com

    Open

After you send a note, we confirm receipt and timeline right away.

Choose the right lane

Talk to a real person who owns your request

Pick the channel that fits. Share links, examples, and time zones so we can move faster.

We read every message and route it to the right owner.

You will get a clear answer or timeline within one business day.

For urgent issues, include your time zone and best contact method.

Product support

Account, billing, access, or learner help

Send the details and we will troubleshoot, unlock access, or route you to the right specialist.

Typical reply: within 1 business day
Email support
Partnerships

Collaborations, content, and distribution

Share your idea, audience, and desired outcomes. We will map the right crew and next steps.

We prioritize aligned, long-term work.
Talk partnerships
Press & media

Interviews, features, and speaker requests

We can provide spokesperson quotes, fast reviews, or connect you with subject matter experts.

Fast-track for time-sensitive pieces.
Email press

Send a detailed brief

Tell us the context and the best way to reach you

We want specifics: links, examples, deadlines, or access details. The more signal you share, the faster we can close the loop.

  • Include links or screenshots for troubleshooting.
  • Share your time zone and ideal response window.
  • For partnerships, add goals and target audience.

No spam or automation. A real person replies, and we keep you updated until it is resolved.

Prefer email? Write to support@earpedia.com and include your time zone.

Quick answers

What most people ask us

If you do not see your question here, include it in your note and we will add it to this list.

How fast will I hear back?

Most requests get a first response within one business day. Urgent items are prioritized faster during live support windows.

Can I book time with the team?

Yes. Share a few slots that work for you and the topic you want to cover. We will confirm a call if a live session helps.

Where can I find self-serve answers?

If you have quick questions, include links or screenshots. We will send you the exact steps or resources that fit.